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EMAIL CHANGE

TXTRAIN administrators are currently working on transitioning DSHS TXTRAIN accounts to the new dshs.texas.gov email format and will inform everyone once it is complete, until then all DSHS employees will continue to use their legacy account logins after the 1st of March 2017.

State HHS Employees

If you are a State HHS system employee (HHSC, DFPS, DSHS, DARS, or DADS) TX TRAIN will not allow you to create your own account.  (It may take up to two weeks for your account to be created following the date that you begin working.)

For State HHS System employees, your TRAIN login will be in the following format: FirstName.LastName@agency.state.tx.us or             FirstName.LastName@agency.texas.gov 

 If your email address has recently been changed, you must contact the TX TRAIN helpdesk in order to have it changed in the TRAIN system. 

State HHS system employees - Once your account has been automatically created you will:

  1. Enter your agency email address as your login name
  2. Leave the password field blank
  3. Select the Login button (Do not select CREATE ACCOUNT)

(You will be prompted to establish a password the first time that you login.)

NON-State HHS Employees

Non-State HHS system employees will create their own accounts.

  1. Select Create Account (do not select “login”)
  2. Read and agree to the TRAIN policies and select Next
  3. Answer the questions as TRAIN presents them
  4. Once your account has been created TRAIN will send an email to the address you provided confirming your account

 If you get an Invalid Account message please contact the TX TRAIN helpdesk. 

The TX TRAIN helpdesk may be contacted at TXTRAIN@dshs.texas.gov